CinderAI Privacy Policy
Effective Date: December 3, 2025
Welcome to CinderAI (hereinafter referred to as "this APP"). This APP provides a variety of creative entertainment functions. To protect the security and legitimate rights and interests of your personal information, we have formulated this privacy policy. Please carefully read and fully understand the content of this policy before using this APP. If you do not agree to any terms, please do not use this APP; your use of this APP shall be deemed as your consent to all the contents of this policy.
1. Scope of Information Collection
We adhere to the principle of "minimum necessity" in collecting information, and only collect information necessary for realizing the core functions of this APP and optimizing user experience, which specifically includes the following two categories:
1.1 Information Actively Provided by You
•Creative Material Information: When you use the entertainment functions of this APP such as image styling (uploading images to generate artistic style works), image-to-video (uploading images to generate dynamic videos), and character interaction (uploading images to generate character interaction content), you need to upload creative materials such as images and videos. These materials may contain visual information such as your portrait and scene environment, which we only use to generate corresponding creative results.
•Account Registration Information (Optional): If you choose to register an account to synchronize creative content, you can provide your mobile phone number or third-party account (such as Apple ID) information. Among them, the mobile phone number is only used for account verification and retrieval, and the third-party account information is only used for quick login. We will not obtain additional third-party account content.
1.2 Automatically Collected Information
•Basic Device Information: Including device model, operating system version, device identifier (such as IDFA, which will be obtained with user authorization in strict accordance with Apple's privacy policy), network type, device operation status, etc., used to ensure the stable operation of the APP, adapt to different devices and fix technical faults.
•Usage Behavior Information: Including the functional modules you use, operation time, interaction frequency, preferences for creative content types, etc., used to analyze user needs, optimize function sorting and improve service experience. All behavior data will be anonymized and not associated with personal identity.
2. Special Processing Rules for Facial Data
For the facial data that may be involved in some functions of this APP, we have formulated special processing rules to strictly protect the security of your biometric information:
•Collection Scenario: Only when you use the "face creative editing" (such as face swapping, facial special effect adding) function, will we temporarily collect the facial data contained in the images or videos you upload, including facial feature points, contours and other information.
•Purpose of Use: Facial data is only used to generate the creative effects you specify, such as realizing the natural integration of face-swapping images and the accurate fitting of facial special effects. It will not be used for any algorithm training, user portrait construction or other non-function-related purposes.
•Storage Period: Facial data adopts the mechanism of "real-time processing and immediate deletion after use". After the creative result is generated and returned to you, it will be immediately and completely deleted from the server and processing nodes, and will not be retained in any form.
•Authorization Method: Before using functions involving facial data, we will separately obtain your explicit authorization through a pop-up window. You can withdraw the authorization at any time in the APP's "Settings - Privacy Permissions". After withdrawal, the relevant functions will not be able to be used normally, but it will not affect the experience of other functions.
3. Information Use Rules
The information we collect will be strictly used for the following purposes, and will not be used beyond the following scope without your explicit consent:
1.Realize the core functions of this APP, generate creative content for you, and provide account services and technical support;
2.Optimize product experience, adjust function design according to user behavior data, fix vulnerabilities and improve operation efficiency;
3.Ensure information security, identify abnormal logins through device information, prevent malicious attacks, and protect the security of your account and creative content;
4.Comply with laws and regulations, and cooperate to provide necessary information when receiving legal and compliant judicial or administrative orders (the legality of the order will be strictly verified).
4. Information Protection Measures
We adopt security technologies and management measures that meet industry standards to comprehensively protect the security of your information:
•Technical Protection: Encrypt and store the collected information (using AES-256 encryption algorithm), and use HTTPS protocol encryption during transmission to prevent information from being intercepted, tampered with or leaked; establish a data access permission control system, and only authorized personnel can access necessary information.
•Management Specifications: Formulate strict data security management systems, regularly conduct privacy protection training for employees, clarify the responsibility for information processing; sign confidentiality agreements with cooperative third-party service providers, requiring them to abide by the same security protection standards.
•Emergency Response: Establish an emergency plan for information security incidents. If a security incident such as information leakage occurs, emergency measures will be activated immediately, remedial measures will be taken, and you will be informed of the relevant situation and processing progress through APP notifications, emails and other methods within 48 hours.
5. Restrictions on Information Sharing and Disclosure
We promise not to sell or rent your personal information to any third party, and may only share or disclose information in the following limited circumstances:
•Obtain your explicit written authorization;
•Entrust a third party to provide technical support (such as server storage, cloud computing services) to realize the functions of this APP, but the third party can only use the information within the authorized scope and must bear the confidentiality responsibility;
•Comply with the mandatory requirements of laws and regulations, judicial judgments or administrative orders;
•To protect the legitimate rights and interests of us, you or other users, under reasonable and necessary circumstances (such as preventing fraud, handling infringement complaints).
6. Your Rights and Exercise Methods
According to relevant laws and regulations, you enjoy the following rights regarding your personal information:
•Right of Access and Inspection: You can view your uploaded creative materials, account registration information and other personal information in the APP's "My - Settings - Privacy Center";
•Right of Correction and Deletion: If you find that the information is incorrect, you can contact customer service for correction; you can delete the uploaded creative materials at any time, and after deletion, the relevant content will be removed from the server;
•Right to Withdraw Authorization: You can withdraw the authorization for information collection in the APP's "Settings - Privacy Permissions". After withdrawal, the use of some functions may be affected;
•Right to Cancel Account: You can apply for account cancellation through customer service. After cancellation, all personal information will be completely deleted and cannot be recovered.
When exercising the above rights, please contact us through the contact information at the end of this policy, and we will respond and handle it within 15 working days.
7. Children's Privacy Protection
If you are a minor, you need to read this policy with the accompaniment of a guardian and obtain the guardian's consent before using it. We will not intentionally collect personal information of minors. If we find that we have collected it by mistake, we will immediately delete the relevant information and terminate the service.
8. Policy Update and Notification
If this policy needs to be updated due to changes in laws and regulations or adjustments to product functions, we will update it in the policy. The updated policy will take effect from the effective date filled in. It is recommended that you check this policy regularly. If you continue to use this APP, it shall be deemed that you agree to the updated content.
9. Contact Information
If you have any questions, suggestions or complaints about this policy, you can contact us through the following methods:
•Contact Email: 【harrycotlin@outlook.com】